GCB Bank, Head Office

Thorpe Link, Accra, Ghana

About GCB Bank, Head Office

4.1 / 5

from reviews

    Kumi Gyamfi Emmanuel
    -
    February 09, 2023

    Wow Good customer service in a serene environment..

    addae thomas
    -
    January 25, 2017

    The best bank in Ghana, Good customer care at Kasoa Main, that young girl at teller one. God bless you for your good communication yesterday. I will always drive to that branch.

    Dauda Raleigh-Sowah
    -
    July 13, 2022

    Satisfied, reception and customer service was handled in a business-like manner.

    Victor Dziduu
    -
    July 11, 2025

    This bank has consistently been the worst bank in Ghana in terms of customer service. I don’t know what the banking society and nothing and why they keep awarding them for customer service but customers know that this bank is the worst. Their Internet banking systems are also very bad. They don’t have any mechanism to report Wrong transaction or anything. They have a banking app so for transactions, but they don’t have any systems for support interaction with customers. All the numbers on their bank app are wrong. All the numbers on their website are wrong all the numbers they provide everywhere publicly wrong so if you want to report an issue you have to go to a GCB bank.

    Stella Osei Konadu
    -
    May 13, 2025

    Am very disappointed for being a customer at this bank… I needed assistance and non of my email and calls has been responded till date

    Kumi Gyamfi Emmanuel
    -
    February 09, 2023

    Wow Good customer service in a serene environment..

    addae thomas
    -
    January 25, 2017

    The best bank in Ghana, Good customer care at Kasoa Main, that young girl at teller one. God bless you for your good communication yesterday. I will always drive to that branch.

    Dauda Raleigh-Sowah
    -
    July 13, 2022

    Satisfied, reception and customer service was handled in a business-like manner.

    Victor Dziduu
    -
    July 11, 2025

    This bank has consistently been the worst bank in Ghana in terms of customer service. I don’t know what the banking society and nothing and why they keep awarding them for customer service but customers know that this bank is the worst. Their Internet banking systems are also very bad. They don’t have any mechanism to report Wrong transaction or anything. They have a banking app so for transactions, but they don’t have any systems for support interaction with customers. All the numbers on their bank app are wrong. All the numbers on their website are wrong all the numbers they provide everywhere publicly wrong so if you want to report an issue you have to go to a GCB bank.

    Stella Osei Konadu
    -
    May 13, 2025

    Am very disappointed for being a customer at this bank… I needed assistance and non of my email and calls has been responded till date

    Kumi Gyamfi Emmanuel
    -
    February 09, 2023

    Wow Good customer service in a serene environment..

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